Expectations regarding appropriate behaviour in the modern workplace continue to increase.  This course is recommended for all supervisors, managers or employees appointed as a contact officer, to handle unlawful discrimination, harassment and bullying complaints within their organisation. Target Audience – who should attend… This workshop is recommended for all supervisors, managers or employees appointed as a contact officer.  Other positions that would benefits may include those working in the fields of Human Resources and EEO.  Those moving into such positions…

This course is suitable for professionals, tradespeople and others who are training or are required to train in the workplace. The Certificate IV in Training and Assessment (TAE40110) is recognised Australia wide and is the qualification that complies with the standards set out by the National Standards and Skills Council. This qualification reflects the roles of individuals delivering training and assessment services in the vocational education and training (VET) sector. Achievement of this qualification or an equivalent by trainers and…

The Certificate IV in Work Health and Safety (WHS) is a course designed for people who want to develop their knowledge of safety and how to apply it in the workplace. The program is recognised as the replacement for the WHSO (Work health and Safety officer) in Queensland, and as the entry level course for workers who want to operate as a safety advisor on sites. Course Outcomes Learn how to comply with all levels of WHS legislation. Find out…

Organisational values This program embeds positive leadership values into everyday interactions, throughout the organisations and against the background of real business issues and priorities. AREEA's experienced trianing consultants work with all employees within the organisation to ensure complete integration and longevity of the origination's values through: Defining the values of leadership and understanding their meaning Building trust Establishing clarity and alignment of company, team and personal goals Raising understanding of what and how individuals need to contribute Cost AREEA Member…

The Diploma of Management program provides the core leadership competencies required by contemporary managers. It is particularly appropriate for those with operational or technical backgrounds who now find themselves managing others. The Diploma of Management provides an excellent induction module for newly promoted staff, as well as a valuable resource for the more experienced manager. Blending theory with practice, this program focuses on workplace learning to ensure its relevance to your particular situation and business Learning Outcomes Understand the role…

Expectations regarding appropriate behaviour in the modern workplace continue to increase. Resource industry employers have diverse workforces - different sexes, races and ages are all prominent. In order to reduce the risk of sexual harassment, discrimination or bullying complaints, organisations now require employees to complete EEO training. This ensures employees have the knowledge required to understand what inappropriate workplace behaviours are, and how to avoid them. Workplace Harassment is a significant issue in many workplaces. Preventing harassment in the workplace…

The DISC Profile (or DISC Assessment) is one of the most popular and versatile development tools used by organisations across the globe.  It is the most simple, accurate and fun model of human behaviour that exists today.  Put simply, DISC is the universal language of observable human behaviour. DISC can be seen as a tool for identifying and effectively handling the different types of people encountered in the workplace and society at large.  The DISC program is combined with the…

The Certificate IV in Human Resources is designed for people who want to develop practical human resource skills as line managers, administrators or human resource officers. The program is recognised as the entry-level certification for employment as a HR officer or for undertaking part of the HR function. Most organisations now adopt an approach that sees HR responsibilities devolved to unit managers, meaning that HR capability now ranks as a core skill among managers and supervisors at virtually every level.…

The Certificate IV in Frontline Management BSB40812 is a nationally recognised qualification aimed at supporting organisations to raise their performance by developing the skills and knowledge of their supervisors and frontline managers. People targeting or moving into such a supervisory position will also benefit from this program. Frontline managers provide leadership, direction and guidance to others and take responsibility for the effective functioning and performance of work teams. The qualification places particular emphasis on developing effective people skills, managing and…

The Certificate IV in Frontline Management BSB40812 is a nationally recognised qualification aimed at supporting organisations to raise their performance by developing the skills and knowledge of their supervisors and frontline managers. People targeting or moving into such a supervisory position will also benefit from this program. Frontline managers provide leadership, direction and guidance to others and take responsibility for the effective functioning and performance of work teams. The qualification places particular emphasis on developing effective people skills, managing and…

The Certificate IV in Human Resources is designed for people who want to develop practical human resource skills as line managers, administrators or human resource officers. The program is recognised as the entry-level certification for employment as a HR officer or for undertaking part of the HR function. Most organisations now adopt an approach that sees HR responsibilities devolved to unit managers, meaning that HR capability now ranks as a core skill among managers and supervisors at virtually every level.…

The Workplace Safety Awareness for Supervisors (WSAS) course has been designed as a course that informs supervisors and workers of their responsibilities under WHS legislation and helps to build an understanding of why we need to keep workers safe. At the completion of the training the learner will be able to utilise the information learnt in this course directly in the workplace and minimise WHS risk. Course Outcomes WHS legislation explained in everyday language. Non compliance and penalties Common and…

Performance management is not an event, but rather an ongoing, cyclic process that develops the needs and aspirations of employees, linking these with strategic organisational goals to improve organisational performance.  Often misunderstood, effective performance management leads to a more talented, engaged, productive workforce. This workshop focuses on managing and supporting individual performance within an organisation.  The course includes topics such as: what is performance management, how performance is monitored and managed, what impacts on individual performance, providing feedback and establishing…

 Supervisor's Toolkit (2 days) Supervision is the first line of management in any organisation. Supervisors are tasked with engaging and motivating others to accomplish goals and objectives. This program examines the basic but essential skills required of supervisors, from communicating to managing conflict, decision making to managing performance - all of which are key skills for a successful supervisor. Learning outcomes Appreciate the responsibilities and challenges faced by today's supervisor Engage in effective communication to ensure clarity and confidence Manage…

Supervisor's Toolkit (2 days - Studied in block 1) Supervision is the first line of management in any organisation. Supervisors are tasked with engaging and motivating others to accomplish goals and objectives. This program examines the basic but essential skills required of supervisors, from communicating to managing conflict, decision making to managing performance - all of which are key skills for a successful supervisor. Learning outcomes Appreciate the responsibilities and challenges faced by today's supervisor Engage in effective communication to…